Security & research policy

Security policy

All RS staff are subject to a detailed Information Security Policy and mandatory annual policy training. Our password policy requires all staff to maintain strong, unique passwords which must be changed at least every 3 months. Remote access to the network can be achieved using one of several systems, all of which are encrypted and require two form authentication (password and token-based, constantly changing pin).

All suppliers who come into contact with our data, or the data of our clients, are required to sign confidentiality agreements. All other suppliers are bound by our Terms and Conditions, copies of which are attached to client/supplier agreements, and which require them also to conform to the 1998 Data Protection Act.

Research practices

RS is ISO 20252 registered, the new international standard developed for the market research industry awarded by the United Kingdom Accreditation Service (UKAS) and adheres to the Data Protection Act 1998 and the Market Research Society (MRS) Code of Conduct.